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Connect WhatsApp
This links the WhatsApp Business number you already use to Swalfy. It takes about two minutes.
1. Open Connect WhatsApp
From your dashboard, go to the WhatsApp page and select Connect WhatsApp.
2. Sign in and verify your number
A Meta window opens.
- Sign in with the Facebook account that manages your business
- Choose or create your WhatsApp Business account
- Add your phone number
- Verify it by SMS or call
The whole thing takes about two minutes.
3. Which number to use
The number must be able to receive an SMS or a call. It must not be an active personal WhatsApp: a number can only be on one WhatsApp at a time.
To move a personal number over, you first have to delete its WhatsApp account, which erases that account's chats. Keep that in mind before you start.
4. What your customers see
Nothing changes for them. Customers keep messaging the same number they always did, and Swalfy answers from it.
5. Disconnecting
You can disconnect any time from the same WhatsApp page in your dashboard.