Answers instantly
Swalfy answers WhatsApp messages instantly in Khaleeji Arabic, English, and Urdu, including voice notes and mixes of languages.
Books appointments
It offers real open slots from your hours and capacity, and only confirms a slot the calendar really has.
Cancels appointments
When a customer asks to cancel, Swalfy cancels the appointment and removes it from your calendar.
Captures leads
When someone is interested but not ready to book, Swalfy records them as a lead instead of losing the conversation.
Hands the chat to you when it should
If someone is upset, negotiates on price, or asks for a human, Swalfy hands the chat to you. You see it marked needs you in your inbox.
Labels every chat
Every conversation is labelled booked, lead, answered, or needs you, so you can see at a glance what happened.
Only knows what you taught it
Swalfy answers from your services, your hours, and the prices and information you pasted in. If it does not know something, it says so and asks you rather than guessing.
What it does not do
Swalfy does not send marketing broadcasts, does not message anyone first, and only replies inside WhatsApp's 24 hour customer service window.